Good governance is not simply about making the right decision. It is also about being able to demonstrate that the decision was reached in the right way. Roger Steare, considers how do boards make good decisions when the answer is neither obvious nor contained in the rulebook? At the heart of the discussion, he explains, is a framework comprising three complementary "voices": Love, Logic and Law. Love asks who may be helped or harmed by a decision. Logic asks what the facts are, what assumptions are being made and what outcomes are sought. Law asks what the rules require, what promises have been made and whether the outcome is fair.
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